Effective Date: 9/5/2025
Breathe Easy Heating & Air (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit information through a contact form.
1. Information We Collect
When you interact with our website, we may collect the following information:
Personal Information: Name, phone number, email address, physical address, and service details you provide through a contact form.
Service Information: Details about your HVAC, plumbing, or related service requests, including preferred appointment times.
Automatically Collected Information: IP address, browser type, device information, and site usage data collected through cookies and analytics tools.
2. How We Use Information
We use the information we collect to:
- Respond to inquiries and provide services.
- Schedule and confirm appointments.
- Send service updates, reminders, and promotional offers (with opt-out options).
- Improve our website, marketing, and customer experience.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell your personal information. We may share your data only in limited circumstances:
Trusted Service Providers: With companies that support our operations, such as scheduling platforms, payment processors, or marketing partners.
Legal Requirements: When required by law, regulation, or valid legal process.
4. Cookies and Tracking
Our website may use cookies, tracking pixels, and analytics tools (including Google Analytics) to monitor performance and improve functionality. You can disable cookies in your browser settings, but some website features may not function properly.
5. Data Security
We take reasonable steps to protect your information using technical, administrative, and physical safeguards. However, no method of electronic storage or transmission over the internet is 100% secure.
6. Your Choices
You may opt out of receiving promotional emails or SMS by following the unsubscribe instructions in the message.
You may request access to, correction of, or deletion of your personal data by contacting us directly.
7. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a new Effective Date.
9. Accessibility
We are committed to making our services and policies accessible to everyone. This Privacy Policy is available in alternative formats upon request. Please contact us if you need assistance accessing this information.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Breathe Easy Heating & Air
Colorado Springs, CO
